So it's definitely something in 1803 that is breaking Adobe Reader.Īny assistance resolving this would be appreciated.

We confirmed this by testing a previous version of Adobe on a device with Windand could duplicate the issue. We tested this version of Adobe in a previous version of Windows and did not have the issue, so it seems to be something in Windows that Adobe is not playing nicely with.

I added the location of the files to the Privileged locations, but this also does not allow the files to open correctly. I have also discovered that by disabling Protected Mode it will work normally, however we would rather not disable this. What does work: A user can open a subsequent PDF in the File>Open menu, by going to the Home tab and double clicking on a PDF in the recent files, or by dragging a PDF file into the reader. Double clicking will add the PDF the to recent files in Windows, but it does not create a new tab or window in Adobe Reader. Once the reader is open, however a second PDF cannot be opened by clicking on the PDF. Simultaneously we updated Windows 10 to 1803.Īfter these updates we have discovered an issue opening more than one PDF at a time. If you have an account with Kami, you can log in with the same credentials. We recently updated our machines to Adobe Reader DC 2019.008.20081 though they will be converted to PDF before they are loaded into the tool.

Open two of the same pdf